Health Support Resources

If you are enrolled in the Consumer Choice Plan administered by BCBSIL, you have access to the following resources.

Blue Access for Members: Create a Blue Access for Members account to help you manage your health and healthcare:

• Locate a doctor or hospital in the network.
• Review your claim status and history, and receive e-mails when claims are finalized.
• Compare hospitals based on criteria that matter to you.
• View and print your Explanation of Benefit (EOB) statements.
• Print a temporary ID card or request a new one.
• Blue365 Member Discount Program: Access health-related discounts including products, health and fitness clubs, and weight loss programs.
• Educational resources: Take control of your well-being and live healthier with adult, perinatal, and children’s wellness guidelines.
• Fitness Program: Choose from a network of gyms that fit your budget and lifestyle. Membership is month to month, from $19 to $129 per month.
• Well onTarget: Tools and resources to help you manage your health, including:
  • Health Assessments to assist you in evaluating your health status, risks, and habits.
  • Digital Self-Management Programs, lessons, and challenges to help you reach your wellness goals.
  • Blue Points^SM participation to earn points by completing activities and achieving goals. Redeem these points online for various rewards.
  • Well onTarget portal or app to track healthy habits and sync your fitness and nutrition devices.

Livongo for Diabetes: This free program is designed to make living with diabetes easier. It is available to you and your covered dependents. Once enrolled, you’ll receive a welcome kit mailed to your home with unlimited strips and lancets, an advanced blood glucose meter and expert advice from certified diabetes instructors. Go to the Livongo website for details. Or call Livongo Member Support at 1-800-945-4355 (registration code BMOUS). Note: Express Scripts, the prescription drug provider for the BCBSIL Consumer Choice Plan, will provide information to Livongo for the sole purpose of administering this program.

MDLive: You and your eligible dependents have access to 24/7 virtual care on demand. Meet with a board-certified physician by phone or video from your mobile device, tablet, or computer for nonemergency care needs, including colds, coughs, allergies, rashes, sinus infections, and more. The doctor can provide treatment advice, write a prescription (in most States), or tell you if you should head to urgent care or the emergency room. To get started, visit the MDLive website or download the MDLive app.

Nurseline: Call the 24-hour Nurseline, seven days a week, 365 days a year, with basic health questions and concerns such as symptoms, medication side effects, when to see a doctor or go to the emergency room, and more. Call the 1-800-299-0274 to speak to a nurse toll-free.

Wondr: A free, clinically proven program that helps participants lose weight, sleep better, reduce stress, and more. This skills-based digital weight loss program teaches you simple skills backed by behavioral science to improve your long-term health and well-being. Employees and their dependents age 18 and over are eligible to apply. To learn more, visit the Wondr website.

If you are enrolled in a Kaiser Permanente regional plan, you have access to a variety of wellness resources at no cost, including:

• One-on-one health coaching
• Group wellness classes on various topics like nursing newborns, bereavement support, diabetes support and education, fitness classes, and more
• Fitness memberships and discounts through ClassPass, Active&Fit Direct, and ChooseHealthy
• Healthy recipes library with over 600 recipes
• Self care apps such as Calm and myStrength

Go to the Kaiser Permanente Health and Wellness Resources site.

If you or a family member is facing a cancer diagnosis, you’re not alone. BMO provides benefits, resources and support to help you navigate your care options including:

• Comprehensive medical coverage
• Access to a nurse case manager, 24/7 NurseLine, Blue Distinction Centers for Cancer Care, and a Benefit Value Advisor
• Free counseling from the EAP
• Paid time away from work
• And more

For details, read the Cancer Care Navigation and Resource Guide.

BMO is committed to providing you and your family with benefits and resources to support your mental health, whether you are experiencing anxiety or depression, want to reduce stress, or manage a mental illness diagnosis. Here’s an overview of the mental health benefits and resources you can access:

• Covered treatment when you enroll in the BMO Consumer Choice Plan
• Employee Assistance Program (EAP) from Telus Health
• AbilitiCBT, a digital, therapist-guided cognitive behavioral therapy program
• Headspace, a leading mindfulness app
• Mental health e-learning modules from Workday
• Time off when you need to reset and recharge
• And more

For details, read the Mental Health Care Navigation and Resource Guide.