Contacts

Human Resources Centre

For help with general benefit questions.

1-888-927-7700
(M – F, 8:00 a.m. – 5:00 p.m. CT)

PayFlex Systems USA, Inc.

For benefits billing if you retire or leave BMO.

Employer ID #142288
1-888-678-7835
(M – F, 7 a.m. – 7 p.m. CT)

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Health Care

Medical

Blue Cross Blue Shield

FL residents: Network: Network Blue, Group #266889
WI residents: Network: Blue Preferred POS (Wisconsin), Group #266820
Non-WI or non-FL residents: Network: Participating Provider Organization [PPO], Group #190565
1-888-979-4516
(M – F, 8 a.m.- 6 p.m. CT)
bcbsil.com

UnitedHealthcare*

Network: Choice Plus, Group #717480
1-800-896-0067
(M – F, 8 a.m. – 8 p.m. local time)
myuhc.com
*Plan terminated 12-31-2021.

COBRA Administrator:
PayFlex Systems USA, Inc.

Employer ID #139888
1-888-678-7835
(M – F, 8:00 a.m. – 5:00 p.m. CT)
payflex.com

Aetna International

Group #887423-10-001
1-800-231-7729
(available 24 hours)
aetnainternational.com

Health Savings Account

Your Spending Account (YSA)

1-888-927-7700
(M – F, 8:00 a.m. – 5:00 p.m. CT)
Workday

Prescription Drug

Express Scripts

Prescription Drug, Group #BMOFGRX
BIN#610014
1-877-795-2926
(available 24 hours)
express-scripts.com/bmofinancialgroup

Dental

Delta Dental of Illinois

Networks: PPO or Premier, Group #20246
1-800-323-1743
(M- Th, 7 a.m. – 7 p.m. F, 7 a.m. – 6 p.m. CT)
deltadentalil.com

Aetna International

Group #887423-10-001
1-800-231-7729
(available 24 hours)
aetnainternational.com

Vision

VSP

Group #30028445
1-800-877-7195
(M -F, 7 a.m. – 6 p.m. CT.
Weekends 9 a.m. – 10 p.m. CT)
bmoharris.vspforme.com

Wellness

Livongo for Diabetes

1-800-945-4355
join.livongo.com/BMOUS/now
(registration code BMOUS)

Spending Accounts

Your Spending Account (YSA)

1-888-927-7700
(M – F, 8 a.m. – 5 p.m. CT)
Workday

To access YSA:

  • Go to Workday, click My Benefits & Retirement application
  • Select your network status (on or off the BMO network)
  • Click Access Your Spending Account (YSA) tile
Life Insurance & Business Travel

Life Insurance

Voya

Group #29316-4
1-800-955-7736
voya.com

Business Travel Insurance

Crawford Adjusters Canada

Policy #9906-96-62
1-877-346-0300
crawco.com

Voluntary Benefits

Critical Illness, Hospital Indemnity, Accident Insurance

Voya

Group Number: 29316-4
1-877-236-7564
voya.com

Voya Cares

voya.com/voyacares

Voya Travel Assistance

In the U.S., Toll Free: 1-800‑859‑2821
Worldwide, Collect: 202‑296‑8355
(available 24 hours)
eservices.europassistance-usa.com/%20sites/Voya

Group Legal

Retirement & Savings

401(k) Savings Plan

ACCESSBenefits

1-800-738-2323
(M – F, 8 a.m. – 8 p.m. CT)
lifeatworkportal.com/accessbenefits.html

BMO U.S. Pension Plan

BMO U.S. Pension Plan

1-888-927-7700
(M – F, 8:00 a.m. – 5:00 p.m. CT)

Employee Share Purchase

Computershare

1-800-545-7996
computershare.com
Company Code: BMO

Work/Life

Employee Assistance Program (EAP)

LifeWorks EAP

1-800-757-0327
lifeworks.com
User ID: bmous
Password: lifeworks

BMO Banking Benefits

Other Work/Life Benefits

Human Resources Centre

1-888-927-7700
(M – F, 8:00 a.m. – 5:00 p.m. CT)

Time Off

Disability and Leave of Absence

Matrix Absence Management

1-888-295-7862
(M – F, 7 a.m. – 7 p.m. MT)
matrixabsence.com